{"id":213,"date":"2021-08-16T10:36:44","date_gmt":"2021-08-16T02:36:44","guid":{"rendered":"https:\/\/lansonplace.com\/parkside\/?post_type=careers&#038;p=213"},"modified":"2022-03-03T09:47:56","modified_gmt":"2022-03-03T01:47:56","slug":"guest-service-officer","status":"publish","type":"careers","link":"https:\/\/lansonplace.cn\/grandbayview\/tc\/careers\/guest-service-officer\/","title":{"rendered":"\u5ba2\u6236\u670d\u52d9\u4e3b\u4efb"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Responsibilities<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Ensuring the smooth check-in and check-out process for guests<\/li><li>Strict implementation of the checkout and financial procedures<\/li><li>Contacting the relevant departments (such as engineering, housekeeping , security department , etc.) to solve the problems of guests<\/li><li>Updating log-book, acknowledge log-book and follow up<\/li><li>Handling complaint for guests in a professional and skilful manner<\/li><li>Offering wake-up service and delivering accurate messages<\/li><li>Handling express mail, parcels and other services for guests<\/li><li>Answering questions raised by the guests on a variety of information<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Requirements<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Minimum 1-year working experience on service apartment\/hotel reception is preferred<\/li><li>Good English communication skills<\/li><li>Good communication and telephone skills<\/li><li>Mature personality and happy to assist with the guests<\/li><li>Detail-minded and have a sense of responsibility<\/li><\/ul>","protected":false},"author":1,"template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-213","careers","type-careers","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - 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