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Hear from Our Guests

Explore what keeps our guests coming back to our hotels and serviced apartments over the years.

Lanson Place Causeway Bay, Hong Kong

5/5

Excellent location and marvellous and professional service from each of the staff we encountered. I would throughly recommend this hotel to anyone interested in staying in Hong Kong. Definitely 5* quality.

Dolan Jan 2026 · Review from Booking.com

5/5

A delightful stay in the heart of Causeway Bay. Just as described it is a tranquil oasis, yet near to the hub of shops & transport. The staff were lovely, kind & helpful, rooms immaculate with thoughtful quality touches. The daily breakfast was delicious with lots of choice. It is obvious the staff take pride in their work and it shows. Would not hesitate to recommend, we will stay here again!

Rose Melba Jan 2026 · Review from Google

5/5

One of the best hotels I’ve ever stayed in. From quality and cleanliness of room, to fantastic amenities and helpful staff, this stay was enjoyable from start to finish.

Joshua Harper Dec 2025 · Review from Hotels.com

5/5

We had an amazing stay at Lanson Place Causeway Bay. The attention to detail and level of service were exceptional. Traveling with a 1-year-old can be challenging, but the staff went above and beyond to make us feel comfortable and welcome. I genuinely can’t say enough good things about this hotel and would absolutely stay here again.

Kevin Wong Dec 2025 · Review from Google

5/5

Really enjoyed my stay at Lanson Place great location/friendly staff. The buffet breakfast was a great way to start the day. The rooms where a nice design very comfortable great beds slept really well. I would recommend Lanson Place if you are visiting Hong Kong.

Dean Bentley Dec 2025 · Review from Google

Two MacDonnell Road, Hong Kong

5/5

The room is well decorated and the hotel is in a good location. It is very convenient to travel. It is very convenient to go shopping and eat downstairs. The front desk check-in is fast and the service is very good. It is very good
*** , Feb 2025, Review from Ctrip

5/5

Have been stayed here couple of times. Homey beautiful clean room, nice Central view, fast response service and we enjoyed lunch at cafe bar on 8 - What could you ask for more!
On , Feb 2025, Review from Agoda

5/5

Stayed here for two and a half months as I first moved to Hong Kong, incredible welcome and hospitality throughout. Would thoroughly recommend. High quality setup in the apartment, good facilities throughout the building, and attentive and helpful staff all round.
Edd H , Feb 2025, Review from Tripadvisor

5/5

I stayed here for the 2nd time in the past half year and: for a reason! Personnel, rooms and location - all deserve a thumbs up!
The staff is always friendly and supportive and the rooms are offering a great setting, especially for a longer stay!
As well the location is very convenient (supermarket just across the street, walking distance to SoHo/Lan Kwai Fong, bus station in front of the door and a nice view, too).

Special thanks to Stanley Ng and his team for support and friendliness!
Asgard_von_Skopje, Feb 2025, Review from Tripadvisor

5/5

The stay was great - Wylie and team were excellent and very welcoming as always ! your location is central and the rooms very tidy - i would definitely recommend that the quality of your breakfast be improved - other than that, thank you for a great experience everytime - much appreciated and looking forward to our next stay!
Quest 56*********, Feb 2025, Review from Tripadvisor

Lanson Place Waterfront Suites, Hong Kong

5/5

We had a wonderful stay at this property! The location was convenient, nestled in a quiet neighborhood with shops, restaurants and public transportation nearby. Our 2-bedroom suite was spacious, bright, and exceptionally clean (one of the cleanest places I've stayed at.) What made our experience even more special was the incredible staff! They were all friendly, professional and attentive to our questions and requests. We look forward to returning in the future!

1Canadian_Traveller1, Apr 2025 • Review from TripAdvisor

5/5

Super friendly and helpful staff. Thank you so much for your hospitality. You made our stay in Hong Kong unforgettable.

We loved the stunning sea view from our window. Other highlights of the accommodation included the gym, which was not crowded, and the lounge where we could meet our neighbors. A nice bonus was the yoga classes held once a month.

We found Shau Kei Wan to be a very family-friendly area. The beautiful park next to our apartment provided great activities, especially for our child. There were also good facilities for outdoor activities nearby.

We highly recommend Lanson Place Waterfront Suites.

Päivi T, Apr 2025 • Review from TripAdvisor

5/5

Clean and beautiful accommodation with a great view. Staff are very friendly and helpful, can definitely recommend it! It has everything you need. I spent three months here. The accommodation is close to the metro and shopping facilities.

Dream07084564670, Mar 2025 • Review from TripAdvisor

5/5

Perfect service
Clean room
Supporting appliances
Morning/ evening snacks
Perfect view

Love our time here
Staffs are super nice
Pillows, blankets, and bed pull me deep best night time every night
The place is right next to a harbor, giving nice view for relaxation

Prutchawee P, Mar 2025 • Review from TripAdvisor

5/5

We had an exceptional one month stay in the one bedroom duplex at Lanson Place Waterfront Suites.
The apartment is wonderful and conveniently located to everything.
But most impressive is the hospitality shown by all the staffs. We were treated like welcomed house guests at all times and we hope we can return soon!

DayTrip46949586411, Mar 2025 • Review from TripAdvisor

Lanson Place Parkside, Shanghai

The wonderful staff all did very good job to make our stay very comfortable and happy. The Guest Service team is fantastic – Ivan is a very good leader, he always understands our needs and organises wonderful events to bring us much joy. The team gives us very warm welcome and very helpful in solving our daily problems. Our family is very happy and lucky to stay with Lanson Place.

Eddie Yeung

Frank, Ivan and all at Lanson have been friendly. Thanks to all of you for making our stay so pleasant.

Matte

Sherry of the Housekeeping team does an outstanding job in cleaning our apartment efficiently and thoroughly. Ivan of Guest Service team is extremely responsive and always pleasant to deal with.

Kristin

All staff is enthusiastic, helpful and professional. Special thanks to Kitty of the Housekeeping team, who is hardworking and working hard to keep my apartment clean.

Ms Lee

Quality apartment. Reliable and high quality service team.

Mrs. Fredirik

Lanson Place Bukit Ceylon, Kuala Lumpur

5/5

Totally amazing this is my 10th time staying location staff amazing apartment that are so well kept and fantastic management thanks heaps

Daniel B, Sep 2025, Review from Tripadvisor

5/5

We had the most amazing time at Lanson Place Bukit Ceylon recently! The staff was so attentive and everything about the hotel is clean, luxurious and spacious. We stayed in the 1 bedroom residence, which was so large and had everything we could possibly need. Getting picked up with Grab and food delivery was also easy and convenient. Centrally located near the Jalon Alor Food Street, we walked there every night and if you want to have some fun and go to bars, there are many just down the street from the hotel but far enough so it's peaceful and quiet where you're staying. I would definitely stay here again!

John and Tina, Oct 2025, Review from Google

5/5

Lanson Place Bukit Ceylon was even better than I was expecting!! I stayed for two nights after a wedding and honestly, it was perfect. The apartment was so spacious and it instantly felt like the kind of space you could properly relax in. Waking up to that gorgeous view from the room was such a highlight, and at night it's even better. It was the ideal place to slow down and reset. The staff were so kind and genuinely helpful too, which made everything feel super easy and stress-free. I couldn’t have picked a better spot for a little post-wedding recharge. Would 100% stay again!

Viola Helen, Sep, 2025, Review from Google

5/5

The two bedroom residence is so suitable for my family as i travel with two child, the kitchen facilities, washer/dryer etc is so convenience, it made my stay very enjoyable, the price compare traditional hotel is great vale for money, we didn't try the breakfast as we love to try local foods, staff recommend us to go ICC market which is a great place for local foods, thank you so much.

Clinton M, Sep 2025, from Tripadvisor

5/5

Reviews

Literally "A home from home" experience.

All staffs are incredibly helpful.

My best choice ever in KL.
Just can't wait to be back.

Jonathan L, July 2025, Review from Tripadvisor

Lanson Place Winsland, Singapore

5/5

Great spacious apartment for our family of five - two good sized rooms and bathrooms. Perfect location for exploring all parts of the city - super close to both Somerset and Dhouby Ghort MRT lines. Rooftop pool perfect after a long day. Make sure you make the most of Or hard Central and CentrePoint just across the road - everything you could need at both those places.

Nikki H, Oct 2025, Review from Tripadvisor

5/5

Really everything I need and nothing I don't in a hotel. Great location, friendly staff,rooms are functional and well equipped,lovely pool, gym laundry,kitchen. Quiet .Seems a very female safe/friendly space. Plenty of food choices around.

Martin r, Sep 2025, Review from Tripadvisor

5/5

Stayed here for 3 months. Truly felt like a home away from home. The rooms were elegant and clean. Facilities such as the rooftop pool, gym, community kitchen, public showers and restrooms were spotless and well maintained. Best of all were the staff: from receptionists to housekeeping they were always ready with a smile and greet each guests warmly when they come in. Always willing to help with making travel arrangements and receiving packages. Would recommend anyone to stay here for short or long term stays. Location is also close to public transport, restaurants and shops.

Joon Chong Yee, Sep 2025, Review from Google

5/5

Just spent a week here and it was brilliant. Very clean, cool & quiet for being in such a busy area, virtually no outside noise. Great amenities, and virtually everything we need within walking distance. Lovely staff, even let us use the pool shower several hours after checkout to refresh before our trip to the airport. Highly recommend.

Ben Fyfe, Sep 2025, Review from Google

5/5

The hotel’s location is incredibly convenient, perfectly situated for easy access to key attractions and amenities in Singapore. The staff, particularly the receptionist, were exceptionally friendly and enthusiastic. They went above and beyond to provide a warm welcome, taking the time to introduce all the hotel’s facilities in detail and offering helpful recommendations for nearby shops, restaurants, and attractions, which made our stay even more enjoyable.

The gym facilities were outstanding, equipped with a comprehensive range of modern, well-maintained equipment that catered to all fitness needs.

Overall, the experience was fantastic, and I’m already looking forward to returning to Lanson place on my next visit to Singapore. Highly recommended for its prime location, top-notch facilities, and exceptional hospitality!

Kris C, Aug 2025, Review from Tripadvisor

Lanson Place Mall Of Asia, Manila

10/10

I’ve been staying in and out of Lanson for almost a year now under their serviced apartment offering. It’s an amazing hotel — our room is fully equipped with kitchenware and a washing machine,
which really makes it feel like home, and the facilities are excellent. The gym, pool, and Cyan are all great.

The staff are consistently friendly and helpful, from the guards to housekeeping, especially Jennifer. We have cleaning twice a week, and we always know when it’s Jennifer because she cleans our
room thoroughly and with great attention to detail.

Leira P, December 2025, Reviewed on TripAdvisor

10/10

We visited Focus Co-Working Space and the ambiance was very conducive for working and even meetings. The food was delicious, the view was great, and Miss Pam was very accommodating and assisted us very well. We will definitely visit again.

Adelle O, December 2025, Reviewed on TripAdvisor

5/5

We chose to stay at Lanson Place due to its proximity at Mall of Asia. We were greeted with smiles by the personnel at the door and upon checking in. Our room was clean, quiet, and amazing with all the amenities we need to stay for a couple of days, and was replenished everyday as well. However, it's the staff that shows off the Filipino Hospitality, making our experience here great. While eating breakfast at their Cyan Modern Kitchen, we met Laura who checked on us, chatted with us, and livened the experience we had there. Rie was our table server who was always checking what we need, and we even met and chatted with Chef Tin who cooked up the food in the buffet, her vast experience in cooking being showcased as we enjoy our breakfast. Finally, we also have a constant housekeeper JP who was super friendly as he cleans up our rooms, and was able to provide what we need during our stay.

Overall, Lanson Place has been a wonderful experience for me and my family. A good room is one thing, but it's really the excellent, hardworking, friendly staff that this hotel have is what makes this stay great.

Gian D, December 2025, Review from TripAdvisor

10/10

Thank you to all staff of Lanson Place MOA for giving their warmest greetings and best smiles to all their guests! Such a nice experience to feel the genuine warmth and best service from these personnel. Kudos to Ms. Marian and Jay of Front desk, Enok of Cyan Restaurant and Gideon of Housekeeping, thanks for your efficient service! Also to the pool staff who had the patience to watch over our makukulit na apo while in the swimming pool.
First time to stay at Lanson and our family enjoyed it so much, with comfortable bed in a nice room with a view of Manila Bay, an amazing view of the sunset! Complete facilities, with gym, pool, playroom for kids! Best location as it is walking distance to SM Mall of Asia. With the huge area, we had a fun time jogging and morning exercise! We had a seafood dinner buffet at Cyan Restaurant - very fresh seafoods and many choices of viands, grilled por and chicken, desserts, soup, the best seafood dinner buffet! We also enjoyed the Buffet breakfast with its many choices of american, filipino, etc. dishes, fresh salads and fruits! We will surely stay again at Lanson Place!

Lizelle M, Oct 2025, Review from Tripadvisor

10/10

A first class stay. Lanson Place at MOA was opened in 2023, and is very modern and convenient for MOA and all the waterfront attractions in Manila. Staff were friendly and welcoming, starting with the bellhops and security staff when we arrived (take note, big competing hotel next door), and the room was excellent. The rooftop pool was excellent, with fantastic views and we enjoyed a relaxing time up there before dinner. We enjoyed superior cocktails in the evening at the bar overlooking Manila Bay, and the buffet breakfast was excellent with just about everything you could wish to eat. The staff were more than happy for us to leave our baggage locked up securely with them the next day until our late evening flight home. It was a block or so to walk to MOA from the hotel, which kept us entertained and fed while we stayed in Manila. We will definitely stay here again next time we are in central Manila, as it also convenient for Nino Aquino Airport as well as MOA.

S‍i‍m‍o‍n‍0‍0‍1‍0‍0‍1, Sep 2025, Review from Tripadvisor

Lanson Place Parliament Gardens, Melbourne

We made a booking for our anniversary at Lanson Place, upon entry what welcoming us is the grand entrance, nice and chic designed. Checked in at the front desk and was told we were being upgraded, what a surprise ! The staff are very friendly and even the cleaning team greeted us with a big smile! Room is very clean and couldn't fault anything. We thoroughly enjoy our stay and would definitely come back again!

Shaq, 5 Jan 2026, Review on Google

5/5

A must visit. An excellent hotel well positioned, we stayed the night and had bar snacks and drinks downstairs.

A very comfortable environment along with great friendly service. The snacks and cocktails were spot on. The rooms are modern and well designed, the parking is very easy, it’s next door which would be 3 minutes’ walk away.

Mark L, Dec 7 2025, Review on Tripadvisor

5/5

What a great place to stay. The location is just a 5-minute walk from the heart of Melbourne. The view from our room was wonderful (parliament house, Palace Theatre, Rod Laver and the MCG). Staff and service were excellent with a shout out to Nikola in the Albert Room where we had breakfast each morning. The room was great with a separate bedroom so could lounge around without needing lie on the bed. An all-round great place to stay.

Andrew, 19 Nov 2025, Review on Google

5/5

My new go to hotel in Melbourne! What a Gem this place is!

Right on the edge of the city with some incredible views. Could not fault the staff - there were plenty of them on and all were super friendly. Had a couple of quick drinks in the bar which was lovely. Didn't use the pool but it looked very inviting. Buffet breakfast was great, with the team looking after my little one well. Great design of the rooms, with plenty of storage space.

A big thanks to Corinne for the lovely personalised amenity and welcome gift - always a lovely surprise. Will be coming back here for sure!

Nathan C, Oct 13 2025, Review on Tripadvisor

5/5

Boutique Hotel Experience. This hotel has to be one of the best finds in the CBD of Melbourne. The boutique feel as soon as you arrive to the quiet, relaxed breakfast lounge was very special, not to mention the stunning view from our room. We will be back!

Tania C, Sept 4 2025, Review on Tripadvisor

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