Hear from Our Guests
Explore what keeps our guests coming back to our hotels and serviced apartments over the years.
5/5
I've been staying at this hotel for nearly three months, and the service has been exceptionally attentive. I would like to commend these wonderful staff members: Leo ,Holly, Damon, Kenny and Kevin, They even prepared a delicious cheesecake for my family's birthday! The hotel is clean and beautiful, and I've enjoyed a restful stay in the suite. It's quiet, and all the facilities are top-notch. Causeway Bay is incredibly convenient, and the housekeeping staff has taken great care of us. Thank you all!
sunny lee, Mar 2025 • Review from Google
5/5
Stayed at lanson place when we did a short trip to hongkong feb24-feb26 '25. So far the best hotel I've stayed. Everyone- from the front desk staff to the restaurant crew, they made us feel so important - little things such as opening doors/waiting at the elevator, it matters so much. Our room was well equipped, with a bday card for husband, fruits, wine and water . My requested iron/ironing board were also granted. The dining room was tastefully decorated with lots of choices for our breakfast. I also did not regret the dinner with my visiting nephew. Food excellent, our ribeye steak. Definitely will stay at this hotel again.
Agnes reyes, Mar 2025 • Review from Google
5/5
This is our favorite place to stay in Hong Kong. Rooms are comfortable and very quiet. Breakfast is outstanding, especially the wanton noodle. We were well looked after by Kevin Tam and the team at the front desk.
Leroymccully, Feb 2025 • Review from TripAdvisor
5/5
Great locatıon nice hotel great hospılaty nıce rooms The hotel itself is beautiful - great staff and their service. During our stay, l had great meeting Jin Yoo, Kevin Tam. They truly made us feel very special.
The breakfast at the hotel is very good as well.
bulent g, Feb 2025 • Review from TripAdvisor
5/5
I stayed here for almost a month in a Prestige Suite which is well equipped with beautiful toiletries, a Nespresso machine and an app to order anything you need from the housekeeping team. Excellent service - my room was attended every day! It felt a little too much at times but I guess it's a luxury place. Loved the gym in particular with the smart treadmills and views. The staff could not be friendlier or more helpful! I didn't use the restaurant as the location was great.
Chloe F, Feb 2025 • Review from TripAdvisor
5/5
Exceptional from start to finish. Superb customer service. Excellent location near shopping, food and subway. Great breakfast buffet. All in all top-notch service and quality. Thank you Damon for guiding me and helping me check into the hospital that one night. I want to thank the entire team at Lanson who went above and beyond to ensure our most pleasant stay.
Florian S, Feb 2025 • Review from TripAdvisor