Precautionary Measures to Novel Coronavirus (COVID-19)

The health and well-being of our guests and employees are of paramount importance. With the ongoing development of the COVID-19, we are closely monitoring the World Health Organization’s statements regarding the COVID-19 and following guidelines from them and the local health departments.

The Hotel has implemented a series of precautionary measures to ensure a healthy and safe environment for all:

Enhanced Hygienic Practices

Only pre-registered visitors are allowed to enter the Hotel.
All guests and visitors are requested to have body temperature check upon entering the Hotel premises.
All check-in guests and visitors are required to fill up the Health Declaration Form which includes the requirement to provide past travel records within the last 14 days.
All guests and visitors are advised to apply clinically certified hand sanitizer that is installed at the Hotel lobby.
Except food, all arrivals or delivery including suitcase, bags, boxes, etc. are required to disinfect with disinfectant spray.
Increased the frequency of cleaning and disinfection of public areas such as lifts, door handles, telephones, washrooms and lobby.
Hotel’s public area and high-touch points have been disinfected with nano-photocatalyst coating technology that continuously decomposes pathogens while purifying indoor air.

Our Team

All employees must measure body temperature every day.
All employees are required to wear surgical masks and gloves during their duties.
Concierge and Housekeeping team who have access to guest rooms and in contact with guests’ belongings are required to wear gloves.
Our team are having ongoing briefings and enhanced operating protocols in response to the latest development of the outbreak.
Personal protective equipment and gear are in place to protect our team in handling suspected case.
Maintenance and preventive work are in place to ensure good ventilation and maintain a safe and comfortable living environment within the premises.
Operation teams are briefed and vigilant to look out for any individual that is unwell.

Guest Room

All check-out rooms will be vacated & isolated for 24 hours before next guest’s check-in.

Food & Beverage

Buffet operation will be temporarily suspended until further notice. A la carte menu will be offered as an alternative.

For the most updated information, please refer to the Centre for Health Protection of Hong Kong or your local health authority.