Frequently Asked Questions

Property

• What are the standard check-in and check-out times at Lanson Place Winsland?

  Check-in: 2:00 PM Check-out: 12:00 PM

• What is the smoking policy at Lanson Place Winsland?

  Smoking is not allowed in apartments or on the property premises.

• Is Lanson Place Winsland a pet-friendly serviced apartment?

  Pets are allowed at our serviced suites. There are additional pet levy charges at SGD30 (inclusive of taxes) per pet per night, or SGD500 (inclusive of taxes) per pet per month.

• What are the operating hours of the front desk/concierge at Lanson Place Winsland?

  Our front desk operates 24 hours a day.

Amenities

• Are baby cots or extra beds available at Lanson Place Winsland?

  Baby cots are available upon request and are subjected to availability. Extra roll-away bed are available upon request, subject to availability, and can only be accommodated in certain apartment types. Additional roll-away bed charges apply at SGD70 (inclusive of taxes) per bed per night.

• Is there parking available at Lanson Place Winsland?

  On-site parking is available and chargeable at SGD10 per car per day.

• Is there a communal kitchen or self-service laundry at Lanson Place Winsland?

  Yes, there is a communal kitchen and self-service laundrette at Lanson Place Winsland. The self-service laundrette is equipped with individual washers and dryers, with complimentary usage for all in-house guests. In-room washer cum dryers are also available in Studio Executive Suite, 1 & 2-bedroom apartment units.

Housekeeping

• How often is housekeeping service provided at Lanson Place Winsland?

  Housekeeping service is provided three times a week, excluding Sundays & Public Holidays.

• Can I request additional housekeeping services during my stay?

  Additional housekeeping services may be requested for an additional charge.

Booking & Payments

• What payment methods are accepted at Lanson Place Winsland?

  Visa, MasterCard, UnionPay, and American Express are accepted.

• Can I cancel my booking at Lanson Place Winsland? What is the cancellation policy?

  Once the booking is confirmed, no pre-termination or cancellation is allowed. Please refer to your reservation booking for the applicable Terms & Conditions.

Location & Accessibility

• How close is Lanson Place Winsland to the MRT station?

  The nearest train stations are Somerset MRT Station (3 minutes walk) and Dhoby Ghaut MRT Station (10 minutes walk).

• Is Lanson Place Winsland suitable for business travelers?

  Lanson Place Winsland is well-suited for business travellers. With close proximity to the Central Business District and convenient MRT access, our facilities such as the 24-hour gym, self-service laundrette, fully equipped communal kitchen, and high-speed internet cater to the needs of business travellers, ensuring a productive and comfortable stay.

General

• Can I host gatherings or events at Lanson Place Winsland?

  Hosting gatherings or events is not permitted at Lanson Place Winsland. Any small gatherings held at our BBQ pits will be subject to the property’s management approval.